Under Australian Guidelines, personal intimate hygiene products are unable to be returned but Knicked understands sizing charts are just a guide and we are all unique..
KNICKED will exchange sizing (at your cost) provided they have been tried on over clean underwear and are returned in same condition as received.
Unless faulty or incorrect items were sent, then this will be at Knicked's cost.
Change of mind refunds are not available due to the nature of these items with the exclusion of our 30 day try it for free..
We are always here to help and really want you to be happy with your purchase, so please email email@example.com and include all relevant information such as your order number, so we can assist you as quickly as possible.